Frequently Asked Questions
Discover everything you need to know about our sartorial excellence and client services.
What defines Kiton's sartorial quality?
Every Kiton garment is a masterpiece of Neapolitan tailoring, handcrafted by master artisans using the world's finest raw materials, including exclusive Vicuña and ultra-fine wools.
Do you offer international shipping?
Yes, we provide secure worldwide shipping. Delivery times vary by region, but most international orders arrive within 3-7 business days via our premium courier partners.
What is your return policy for online purchases?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all security tags and packaging intact.
Can I request bespoke alterations for online orders?
While online orders come in standard sizing, you may visit any of our global boutiques with your digital receipt to consult with our master tailors for personalized adjustments.
Which payment methods are accepted?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and select regional payment methods to ensure a seamless checkout experience.
How should I care for my Kiton garments?
To preserve the integrity of the natural fibers, we recommend professional dry cleaning only and storing your garments on our provided anatomical hangers in a cool, dry place.